Terms of service
Effective Date: July 2026
Welcome to Apecs Health (Pty) Ltd. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use this website.
1. About Apecs Health
Apecs Health (Pty) Ltd. supplies premium wound care products, diagnostics, surgical instruments, medical consumables, and related healthcare products to healthcare professionals and organizations throughout South Africa.
2. Use of This Website
By using this website, you agree to:
- Use the website only for lawful purposes.
- Provide accurate and complete information when submitting enquiries or placing orders.
- Not misuse, interfere with, or attempt to gain unauthorized access to the website or its systems.
3. Product Information
We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.
However:
- Product images are for illustrative purposes only.
- Product availability may change without notice.
- Specifications and packaging may vary from those displayed.
Apecs Health reserves the right to correct errors or omissions at any time.
4. Pricing
All prices displayed on this website are shown in South African Rand (ZAR).
Prices are subject to change without prior notice.
Unless otherwise stated, prices include VAT where applicable.
5. Orders
Submitting an order or quotation request does not guarantee acceptance.
Apecs Health reserves the right to:
- Accept or decline any order.
- Limit quantities.
- Cancel orders where pricing or product information is incorrect.
Customers will be notified should any issues arise.
6. Shipping and Delivery
Delivery times are estimates only and may vary depending on:
- Product availability
- Delivery location
- Courier services
Apecs Health is not responsible for delays caused by circumstances beyond our reasonable control.
7. Returns and Refunds
Returns and refunds are governed by our Returns & Refund Policy, available on this website.
8. Intellectual Property
All content on this website, including:
- Logos
- Product information
- Images
- Graphics
- Text
- Branding
is the property of Apecs Health (Pty) Ltd. or its licensors and may not be copied, reproduced, or distributed without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Apecs Health shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.
Our total liability shall not exceed the purchase price of the relevant product.
10. Healthcare Information
Information provided on this website is intended for general product information only and does not replace professional medical advice, diagnosis, or treatment.
Healthcare professionals should always exercise their own clinical judgment.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).
12. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of the South African courts.
13. Changes to These Terms
Apecs Health reserves the right to update these Terms of Service at any time.
Updated versions will be published on this website with the revised effective date.
14. Contact Us
Apecs Health (Pty) Ltd.